Subject: Email was not delivered to [email-masked]
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 13:34:37 +0000

Hi Mayar nasser mahmoud,  
  The following message composed by you on ticket 2125515 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,     Please take a look at ticket #2125515      Problem Statement:  BABYSHOP TEAM (Damaged Item Received)  Order Date : Dec 4, 2020 Order ID: 6251513934 Tracking ID: 15325356251513934   Assistance Required: Damaged Item Received  Issue Description: Customer emailed us informing that she received the item on Dec 4, 2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item.  Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards,  Mayar