Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 12:37:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery sana                    Bot:  Hi again! Bot:  Please enter your name Customer:  sana Bot:  Hi Sana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6283967315 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:18 PM, 15th Mar                     sana                    Ok           04:18 PM, 15th Mar                   mayar                   Hi Sana, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:19 PM, 15th Mar                     sana                    Hi           04:19 PM, 15th Mar                     sana                    Kindly confirm my order           04:20 PM, 15th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           04:22 PM, 15th Mar                   mayar                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           04:26 PM, 15th Mar                   mayar                   As I can see the following order has been placed at this time. As we can see the order is placed on March 14, 2021. We request you to please allow 2-3 business days for this order to be ready for pickup.           04:28 PM, 15th Mar                   mayar                   Is there anything else i can help you with?            04:31 PM, 15th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:33 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2250597