Subject: Ticket Assigned - cancellation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 16:08:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  cancellation ruth                    Bot:  Hi again! Bot:  Please enter your name Customer:  ruth Bot:  Hi Ruth ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280032211 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:54 PM, 14th Mar                   mayar                   Hi Ruth, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:55 PM, 14th Mar                     ruth                    Hello,regarding my order,what is the reason for the return orders????i’ve been waiting for my items evryday for the past weeks           07:56 PM, 14th Mar                     ruth                    I follow up almost everyday and then i received an email saying my orders been return           07:57 PM, 14th Mar                     ruth                    Been cancelled rather           07:57 PM, 14th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           08:01 PM, 14th Mar                     ruth                    Hello,am i still connected?           08:02 PM, 14th Mar                   mayar                   our team tried to deliver your order 3 times but they could not reach you that is why we had to cancel your order           08:04 PM, 14th Mar                   mayar                   Is there anything else i can help you with?            08:05 PM, 14th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:07 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2246017