Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 12:53:20 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96594420047            04:20 PM, 14th Mar                     hi                    Ok           04:21 PM, 14th Mar                     hi                    Hi           04:21 PM, 14th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:22 PM, 14th Mar                     hi                    Hi Mayer           04:22 PM, 14th Mar                     hi                    There is sliding door of 90 cm online , is this two doors of 90 each           04:23 PM, 14th Mar                     hi                    Or together make 90 cm           04:23 PM, 14th Mar                     hi                    Width           04:23 PM, 14th Mar                   mayar                   Could you please allow me 2 minutes to check the details?           04:24 PM, 14th Mar                     hi                    Ok           04:25 PM, 14th Mar                   mayar                   Send us photo of the item           04:25 PM, 14th Mar                     hi                    Ok           04:26 PM, 14th Mar                     hi                             04:26 PM, 14th Mar                     hi                             04:27 PM, 14th Mar                     hi                    I want to fit it in this area           04:28 PM, 14th Mar                     hi                    This 113 cm           04:29 PM, 14th Mar                     hi                    Still here           04:32 PM, 14th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           04:33 PM, 14th Mar                     hi                    Ok           04:33 PM, 14th Mar                   mayar                   thank you for waiting for us the diminutions which are mentioned in the website is for a single door only           04:40 PM, 14th Mar                   mayar                   Is there anything else i can help you with?            04:40 PM, 14th Mar                     hi                    So this 180 cm right           04:41 PM, 14th Mar                     hi                    Is the price for one or two doors then           04:41 PM, 14th Mar                     hi                    Because description says this is 2 doors           04:42 PM, 14th Mar                     hi                    In one package correct ?           04:42 PM, 14th Mar                   mayar                   The price is for 2 doors           04:46 PM, 14th Mar                     hi                    Thanks           04:50 PM, 14th Mar                   mayar                   Is there anything else i can help you with?            04:51 PM, 14th Mar                     hi                    No thx           04:51 PM, 14th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:52 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2244759