Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 10:57:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hello my name is khulod                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello my name is khulod Bot:  Hi Hello My Name Is Khulod ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0548279957            02:47 PM, 14th Mar                     hello my name is khulod                    I don’t get my refund yet           02:47 PM, 14th Mar                     hello my name is khulod                    /startOver           02:48 PM, 14th Mar                   Bot                   يرجى إدخال اسمك           02:48 PM, 14th Mar                   mayar                   Hi Khulod, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:49 PM, 14th Mar                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           02:52 PM, 14th Mar                   mayar                   Is there anything else i can help you with?            02:53 PM, 14th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:56 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2243888