Subject: New Reply Received - Gift Card - Centre Point
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 12:32:36 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Gift Card - Centre Point  Ticket comment <div id="ymail_android_signature">Noted and accepted online voucher.</div>
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<div id="yMail_cursorElementTracker_1615638170966">Kindly request validity of the voucher no less the 4 months. </div>
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<div id="yMail_cursorElementTracker_1615638669664">Thanking you.</div>
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<div id="yMail_cursorElementTracker_1615638681613">Kind regards,</div>
<div id="yMail_cursorElementTracker_1615638688285">Shennu</div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 12 Mar 2021 at 3:46 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9490295680"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shennu,</div>
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<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sin​cere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr">We would request you to please understand that we are providing you an online voucher of the equivalent amount, as the gift cards are non-extendable. We will not be able to provide you a voucher to be used at the stores.</div>
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<div dir="ltr">Please confirm to us, whether you wish us to go ahead with the preparation of the voucher.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1962058