Subject: Ticket Assigned - collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 08:09:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  collection hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0585125131            12:05 PM, 13th Mar                     hello                    ok           12:05 PM, 13th Mar                     hello                    ?           12:06 PM, 13th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,How may I help you?           12:06 PM, 13th Mar                     hello                    hi i just want to confirm that when some one will collect the return parcel from my location           12:06 PM, 13th Mar                     hello                    9640490706           12:06 PM, 13th Mar                     hello                    this is order no           12:06 PM, 13th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           12:07 PM, 13th Mar                     hello                    sure           12:07 PM, 13th Mar                   mayar                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to3-5 business days to arrange the collection.           12:08 PM, 13th Mar                   mayar                   Is there anything else i can help you with?            12:08 PM, 13th Mar                     hello                    ok           12:09 PM, 13th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:09 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2237108