Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Mar 2021 15:17:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery this is ayesha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  this is ayesha Bot:  Hi This Is Ayesha ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096653452            06:58 PM, 12th Mar                     this is ayesha                    00966534521388           06:59 PM, 12th Mar                   mayar                   Hi Ayesha, Thank you for contacting us. My name is Mayar ,How may I help you?           07:03 PM, 12th Mar                   mayar                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you           07:07 PM, 12th Mar                   mayar                   Is there anything else i can help you with?            07:10 PM, 12th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:14 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2234846