Subject: Refund approval
From: Mayar Mayar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 7 Mar 2021 05:15:37 -0700 (MST)

Hi Team, 
Problem Statement: Refund approval. 
Ticket ID: 2177379 
Child Ticket: N/A 
Order Date: Feb 15, 2021 
Order ID: 6274249237 
Total Price: 169 SAR 
Issue Description: Customer received the order and found that an item is damaged. 

Case history: The customer has placed the order the order is including 3 tables one of them is damaged . 

Customer's history: The customer has contacted regarding this complaint and is with us since 15/2/2021. 
Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Mayar