Subject: Ticket Assigned - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 09:30:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund ahmed                    Bot:  Hi again! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568275073            01:14 PM, 07th Mar                   mayar                   Hi, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:15 PM, 07th Mar                     ahmed                    Hi mayar           01:15 PM, 07th Mar                     ahmed                    My last max order, 1 item canceled from 2 weeks, till now I didn't receive the money           01:16 PM, 07th Mar                   mayar                   Kindly send your order number           01:18 PM, 07th Mar                     ahmed                    6276375105           01:19 PM, 07th Mar                   mayar                   Are you still with us?           01:19 PM, 07th Mar                     ahmed                    Yes           01:19 PM, 07th Mar                   mayar                   Thanks           01:19 PM, 07th Mar                   mayar                   We would like to inform you that we have processed the refund of amount (9) on (2/22/21) and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           01:23 PM, 07th Mar                     ahmed                    OK, thanks           01:24 PM, 07th Mar                   mayar                   Is there anything else i can help you with?            01:27 PM, 07th Mar                     ahmed                    No thanks           01:28 PM, 07th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:29 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2202936