Subject: Note Added - [#2385406] need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 13:50:08 +0000

Hi ,    Mohamed Nagy added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385406    Subject:  need escalation   Requester: السلام عليكم    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">Dear <span class="inserted-agents fr-deletable fr-tribute" id="inserted-agents-id-1">@Mayar nasser mahmoud</span> , next time do not raise to block the amount from my credit, and if it got escalated and we will transfer the amount we must have the customer bank details first to avoid any legal problem, customer already raised it to the Ministry now, please follow the policy and do not inform the customer that you will refund him again</div></div>