Subject: New Reply Received - need
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 12:39:16 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need  Ticket comment <div dir="auto">I dont understand what you guys are upto... You have number... You have delivery address sent twice.. <div>Such a pathetic service... Anyways. Im again sharing the address.. </div>
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<div>7736 hamid ibn ismail, ar rabwa</div>
<div>Villa no 23</div>
<div>Near al nahda park</div>
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<div>Mobile number # 0544062248 or 0581822200</div>
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<div>I hope this time you get it correctly.. </div>
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<br><div title="hw_signature">Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Sat, Apr 17, 2021, 3:12 PM<br>To: [email-masked]<br>Subject: Re: [#2395839] - need<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Maryam,</div>
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<div style="margin-bottom:0.0001pt"><span style="font-size:14px"><br></span></div>
<div style="margin-bottom:0.0001pt"><span style="font-size:14px">Thank you for getting in touch with us.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">We are truly sorry to hear that a pick up attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception. </span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+966581822200)</span></div>
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<span dir="ltr" style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">​</span><br>
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<span dir="ltr" style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Kindly share your full address with us to make us able to share  it with the shipping company.<em>​</em></span><br>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. </span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Your friends,</span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">The Support Team</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">2395839:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2395839