Subject: Ticket Assigned - Conversation with joana cel caranto
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Apr 2021 13:37:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joana cel caranto joana cel caranto                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  joana cel caranto Bot:  Hi Joana Cel Caranto ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9650734584 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544058412            05:
 31 PM, 15th Apr                   fatma                   Hi Joana, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:32 PM, 15th Apr                     joana cel caranto                    Hi Fatima. I would like to follow up regarding my order. I just thought that it might be in store. It's a click n collect by the way.           05:33 PM, 15th Apr                   fatma                   It takes 2-3 days to be delivered at the store           05:34 PM, 15th Apr                     joana cel caranto                    Ok. Coz i have read that it will just take up to 2 days for click and collect. Any way, thank you.           05:35 PM, 15th Apr                   fatma                   It takes 2-3 days to be delivered at the store like home delivery order           05:36 PM, 15th Apr                   fatma                   Is there anything else i can help you with?           05:36 PM, 15th Apr                   fatma     
               when it will be delivered our team will contact you           05:37 PM, 15th Apr                     joana cel caranto                    Nothing else maam. Thanks.           05:37 PM, 15th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:37 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2406076