Subject: Ticket Assigned - Conversation with irene emano
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Apr 2021 13:20:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with irene emano irene emano                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  irene emano Bot:  Hi Irene Emano ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9650143658 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554065449            05:14 PM, 15th Apr      
                irene emano                    Yes           05:14 PM, 15th Apr                   fatma                   Hi Irene , Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:14 PM, 15th Apr                     irene emano                    Hi miss why until now my order. Not delivered yet           05:14 PM, 15th Apr                   fatma                   9650143658 is this your order number ?           05:15 PM, 15th Apr                     irene emano                    Yes           05:15 PM, 15th Apr                   fatma                   We would like to inform you that our courier partner tried to contact you on (+971555406544) thrice on 3 different days but didn't receive any response from your end.           05:16 PM, 15th Apr                   fatma                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           05
 :16 PM, 15th Apr                   fatma                   We sincerely apologise for any inconvenience caused to you.           05:16 PM, 15th Apr                     irene emano                    Its           05:16 PM, 15th Apr                     irene emano                    How I give the exact number           05:16 PM, 15th Apr                     irene emano                    Ohh so when thy deliver again           05:17 PM, 15th Apr                   fatma                   I'm really sorry but the order has been returned to the warehouse           05:17 PM, 15th Apr                   fatma                   you need to place a new order           05:17 PM, 15th Apr                   fatma                   Is there anything else i can help you with?           05:17 PM, 15th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:20 PM, 15th Apr                                    
       View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2405984