Subject: Ticket Assigned - Conversation with sruthy sunil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 08:56:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sruthy sunil sruthy sunil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sruthy sunil Bot:  Hi Sruthy Sunil ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9650792397 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971556394            12:35 PM, 14th Apr                   mayar                   Hi Sruthy,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:35 PM, 14th Apr                     sruthy sunil                    Hi Mayar           12:35 PM, 14th Apr                     sruthy sunil                    Actually I want to know when my order will be delivered           12:36 PM, 14th Apr                     sruthy sunil                    Can I get the contact of your delivery agent please ?           12:36 PM, 14th Apr                     sruthy sunil                    Are you there ??           12:38 PM, 14th Apr                   mayar                   yes           12:39 PM, 14th Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           12:39 PM, 14th Apr                     sruthy sunil                    Okay           12:39 PM, 14th Apr                   mayar                   kindly send your right order number           12:41 PM, 14th Apr                     sruthy sunil                    Okay just a moment           12:42 PM, 14th Apr                   mayar                   waiting for you           12:43 PM, 14th Apr                     sruthy sunil                    9650752397           12:43 PM, 14th Apr                     sruthy sunil                    There you go           12:43 PM, 14th Apr                   mayar                   the order is out for delivery Kindly wait  a call from the shipping company           12:46 PM, 14th Apr                   mayar                   Is there anything else i can help you with?            12:46 PM, 14th Apr                     sruthy sunil                    Can u ask them to call me before 3           12:47 PM, 14th Apr                     sruthy sunil                    Or else I'm traveling after that           12:47 PM, 14th Apr                     sruthy sunil                    I hope you can give that info to the concerned           12:48 PM, 14th Apr                   mayar                   we will try our best but if they could not come before 3 Kindly ask someone else to receive your order           12:51 PM, 14th Apr                   mayar                   Is there anything else i can help you with?            12:51 PM, 14th Apr                     sruthy sunil                    Will try           12:54 PM, 14th Apr                     sruthy sunil                    No thank you           12:54 PM, 14th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:56 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2399793