Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 08:02:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6290339031 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:52 AM, 14th Apr                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:52 AM, 14th Apr                     hi                    hi mayar           11:52 AM, 14th Apr                     hi                    can please let at time i can pick this order. As this order is not at given time its already passed more then 12 days.           11:53 AM, 14th Apr                   mayar                   the order is available  at the store           11:54 AM, 14th Apr                     hi                    i receive the sms for pick this order 10 days before but that time i was not able to pick can you please let me know. still i can pick this order at time           11:54 AM, 14th Apr                   mayar                   you can pick it up today           11:54 AM, 14th Apr                     hi                    timing please           11:55 AM, 14th Apr                     hi                    before ramadan it was 9.30 to 3.30           11:56 AM, 14th Apr                   mayar                   it opens 13:30 closing time	17:30           11:58 AM, 14th Apr                     hi                    all 7  days ?           11:58 AM, 14th Apr                   mayar                   it opens 21:30 closing time 3:00           11:59 AM, 14th Apr                   mayar                   yes all 7 days           11:59 AM, 14th Apr                     hi                    ok thanks.           11:59 AM, 14th Apr                   mayar                   Is there anything else i can help you with?            12:00 PM, 14th Apr                     hi                    no           12:00 PM, 14th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:01 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2399511