Subject: Ticket Assigned - Conversation with shrouq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 13:16:47 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shrouq shrouq                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  shrouq Bot:  Hi Shrouq ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:11 PM, 12th Apr                   mayar                   Hi Shrouq,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:11 PM, 12th Apr                     shrouq                    Hello can i make a complaint about home box here ? Or this chat for Centrepoint only ?           05:11 PM, 12th Apr                   mayar                   this chat  only for centrepoint team           05:14 PM, 12th Apr                   mayar                   Kindly contact home box team           05:14 PM, 12th Apr                   mayar                   Is there anything else i can help you with?            05:14 PM, 12th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:16 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2391912