Subject: Ticket Assigned - Conversation with zeina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 10:32:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zeina zeina                    Bot:  Hi again! Bot:  Please enter your name Customer:  zeina Bot:  Hi Zeina ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502422459            02:23 PM, 12th Apr                   mayar                   Hi Zeina ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:23 PM, 12th Apr                     zeina                    Hi           02:25 PM, 12th Apr                     zeina                    If i order now when i will get my order cause am travelling           02:25 PM, 12th Apr                     zeina                    Hello           02:26 PM, 12th Apr                   mayar                   Kindly send your order number           02:27 PM, 12th Apr                     zeina                    I didn't order yet ,just want to check first           02:27 PM, 12th Apr                     zeina                    Delivery within the same day           02:27 PM, 12th Apr                   mayar                   it takes 2-3 days to be delivered           02:29 PM, 12th Apr                   mayar                   Is there anything else i can help you with?            02:29 PM, 12th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:32 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2390873