Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 07:22:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9649941513 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  557092798            11:13 AM, 12th Apr                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:14 AM, 12th Apr                     hello                    Hi,we have ordered some things on 10th april we need it emergency.click and collect option.can we collect it before today night otherwise we want to cancel the order           11:16 AM, 12th Apr                   mayar                   it takes 2-3 Days to be delivered           11:16 AM, 12th Apr                     hello                    Ok please advice the steps to cancel my order           11:17 AM, 12th Apr                   mayar                   our team will contact you whenever it is ready           11:17 AM, 12th Apr                     hello                    Ok           11:18 AM, 12th Apr                   mayar                   Is there anything else i can help you with?            11:21 AM, 12th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:22 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2389844