Subject: Ticket Assigned - Conversation with hi i am jp
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 10:36:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi  i am jp hi  i am jp                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi  i am jp Bot:  Hi Hi  I Am Jp ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96566240279            02:28 PM, 11th Apr                   mayar                   Hi JP ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:28 PM, 11th Apr                     hi  i am jp                    my return amount still i did not get           02:30 PM, 11th Apr                   mayar                   kindly send your order number           02:30 PM, 11th Apr                     hi  i am jp                    Textured Jumpsuit with Round Neck and Extended Sleeves Textured Jumpsuit with Round Neck and Extended Sleeves Colour:PinkSize:16Quantity:1 KWD 7.25           02:30 PM, 11th Apr                     hi  i am jp                    FC0307210005676           02:31 PM, 11th Apr                     hi  i am jp                    Courier Tracking #  FC0307210005676           02:31 PM, 11th Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           02:31 PM, 11th Apr                     hi  i am jp                    ya take care           02:31 PM, 11th Apr                   mayar                   We would like to inform you that we have processed the refund of amount (5.8 ) as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 82401945851746505906. *Terms and conditions apply           02:34 PM, 11th Apr                   mayar                   Is there anything else i can help you with?            02:34 PM, 11th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:36 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385621