Subject: Ticket Assigned - Conversation with surabhi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 10:20:39 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with surabhi surabhi                    Bot:  Hi again! Bot:  Please enter your name Customer:  surabhi Bot:  Hi Surabhi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565606737            02:04 PM, 11th Apr                   mayar                   Hi Surabhi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:06 PM, 11th Apr                   mayar                   Kindly send your order number           02:06 PM, 11th Apr                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:10 PM, 11th Apr                     surabhi                    actually I want to know that when the boy will come to collect tge items i want toreturn which i ordered wrong           02:12 PM, 11th Apr                   mayar                   Kindly send your order number           02:13 PM, 11th Apr                     surabhi                             02:14 PM, 11th Apr                     surabhi                    8249540832           02:14 PM, 11th Apr                   mayar                   We have checked and we would like to inform you that our courier team contacted on (+96565606737) and delivered the order on (10/4/2021).   We request you to please check with your security, family members and neighbours regarding your order.            02:16 PM, 11th Apr                   mayar                   Is there anything else i can help you with?            02:16 PM, 11th Apr                   mayar                   sorry for the wrong replay           02:17 PM, 11th Apr                   mayar                   our  team will contact you in 3-5 days to collect the item           02:18 PM, 11th Apr                   mayar                   Is there anything else i can help you with?            02:18 PM, 11th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:20 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385520