Subject: Ticket Assigned - Conversation with kaneez fatima
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 09:49:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kaneez fatima kaneez fatima                    Bot:  Hi again! Bot:  Please enter your name Customer:  kaneez fatima Bot:  Hi Kaneez Fatima ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9649606571 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:44 PM, 11th Apr                     kaneez fatima                    I got a message saying that solid v neck tshirt + 1 item has been shipped           01:45 PM, 11th Apr                     kaneez fatima                    But they were supposed to be solid v neck tshirt + 2 items           01:45 PM, 11th Apr                   mayar                   Hi Kaneez ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:45 PM, 11th Apr                     kaneez fatima                    This is my first time dealing these kind of things           01:46 PM, 11th Apr                     kaneez fatima                    I got a message saying that solid v neck tshirt + 1 item has been shipped  But they were supposed to be solid v neck tshirt + 2 items           01:46 PM, 11th Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           01:46 PM, 11th Apr                     kaneez fatima                    Sure           01:46 PM, 11th Apr                   mayar                   you order will be delivered in 2 parts           01:47 PM, 11th Apr                   mayar                   Is there anything else i can help you with?            01:47 PM, 11th Apr                     kaneez fatima                    kay           01:48 PM, 11th Apr                     kaneez fatima                    No           01:48 PM, 11th Apr                     kaneez fatima                    Khals thanks           01:48 PM, 11th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:48 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385349