Subject: Ticket Assigned - Conversation with mohanad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 12:42:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohanad mohanad                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohanad Bot:  Hi Mohanad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9649790223 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562828077            04:32 PM, 10th Apr                   mayar                   Hi  Mohanad,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:33 PM, 10th Apr                     mohanad                    Hi           04:33 PM, 10th Apr                     mohanad                    I want to ask how can i track my order           04:33 PM, 10th Apr                     mohanad                    Because i ordered one item before 3 hours and just they send my sms massage           04:34 PM, 10th Apr                     mohanad                    9649790223           04:35 PM, 10th Apr                     mohanad                    This order number           04:35 PM, 10th Apr                   mayar                   this order is still under process it was not shipped           04:36 PM, 10th Apr                   mayar                   our team will contact you           04:37 PM, 10th Apr                     mohanad                    Oh ok but it's confirmed right ?           04:37 PM, 10th Apr                   mayar                   Is there anything else i can help you with?            04:39 PM, 10th Apr                     mohanad                    No           04:40 PM, 10th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:42 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2381382