Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Apr 2021 12:24:35 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc ishrat azeem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ishrat azeem Bot:  Hi Ishrat Azeem ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8249035727 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096555333402            04:19 PM, 09th Apr                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:19 PM, 09th Apr                     ishrat azeem                    Hi           04:19 PM, 09th Apr                     ishrat azeem                    I just receive my order today but few things are missing           04:20 PM, 09th Apr                     ishrat azeem                    Have the order been split?           04:20 PM, 09th Apr                     ishrat azeem                    Order number is 8249035727           04:22 PM, 09th Apr                     ishrat azeem                    Are you still available?           04:22 PM, 09th Apr                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:22 PM, 09th Apr                   mayar                   Is there anything else i can help you with?            04:23 PM, 09th Apr                     ishrat azeem                    Thanks           04:23 PM, 09th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:24 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2377077