Subject: Ticket Assigned - Conversation with fahed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Apr 2021 12:21:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fahed fahed                    Bot:  Hi again! Bot:  Please enter your name Customer:  fahed Bot:  Hi Fahed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9649327735 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:14 PM, 09th Apr                   mayar                   Hi Fahed ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:14 PM, 09th Apr                     fahed                    may you please cancel my order           04:15 PM, 09th Apr                     fahed                    order number: 9649327735           04:15 PM, 09th Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           04:16 PM, 09th Apr                     fahed                    sure           04:16 PM, 09th Apr                   mayar                   At this time it is no longer possible for us to cancel the order, as its already on its way to you. You may refuse to accept your order when our courier partner attempts delivery to you           04:17 PM, 09th Apr                   mayar                   I’m sorry I could not be of much help this time around. Please do let me know if we can be of any other assistance.           04:17 PM, 09th Apr                   mayar                   Is there anything else i can help you with?            04:18 PM, 09th Apr                     fahed                    no thank you           04:18 PM, 09th Apr                     fahed                    have a good day           04:18 PM, 09th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:20 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2377062