Subject: Ticket Assigned - Conversation with safiyullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Apr 2021 11:34:01 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with safiyullah safiyullah                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  safiyullah Bot:  Hi Safiyullah ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depe
 nd on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:21 PM, 09th Apr                   mayar                   Hi Safiyullah,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:22 PM, 09th Apr                   mayar                   Kindly your number           03:24 PM, 09th Apr                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:24 PM, 09th Apr              
        safiyullah                    The balance amount due to me has not yet arrived           03:24 PM, 09th Apr                     safiyullah                    AED 285/*           03:24 PM, 09th Apr                     safiyullah                    00971547650340           03:25 PM, 09th Apr                   mayar                   Kindly your number           03:27 PM, 09th Apr                     safiyullah                    0547650340           03:27 PM, 09th Apr                   mayar                   sorry i mean your order number           03:28 PM, 09th Apr                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:29 PM, 09th Apr                   mayar                   Hi Safiyullah, I have not received a response from you still, please confirm if we are still connected?           03:31 PM, 09th Apr                   mayar                   As we have not received a response, this chat will be closed aut
 omatically. Please feel free to get in touch with us in case of any unanswered query.           03:33 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2376869