Subject: Ticket Assigned - Conversation with abdulkhader
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 13:42:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdulkhader abdulkhader                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdulkhader Bot:  Hi Abdulkhader ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6293993087 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568327526            05:38 PM, 08th Apr                   mayar                   Hi  Abdulkhader,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:39 PM, 08th Apr                     abdulkhader                    I want to cancel this order           05:39 PM, 08th Apr                     abdulkhader                    I am going to india           05:39 PM, 08th Apr                     abdulkhader                    Hi           05:40 PM, 08th Apr                   mayar                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           05:41 PM, 08th Apr                   mayar                   Is there anything else i can help you with?            05:41 PM, 08th Apr                     abdulkhader                    Thanks           05:41 PM, 08th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2373604