Subject: Ticket Assigned - Conversation with jane
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 06:16:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jane jane                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jane Bot:  Hi Jane ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9648975595 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544304940            10:05 AM, 08th Apr                     jane                    Sure           10:05 AM, 08th Apr                   mayar                   Hi ,Jane Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:05 AM, 08th Apr                     jane                    Hello Mayar           10:05 AM, 08th Apr                     jane                    I have ordered some items from centrepoint and selected click and collect           10:06 AM, 08th Apr                     jane                    I want to raise a special request           10:06 AM, 08th Apr                     jane                    Whether I can collect those items today           10:07 AM, 08th Apr                     jane                    Cause I’m           10:07 AM, 08th Apr                     jane                    Traveling tomo           10:07 AM, 08th Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           10:10 AM, 08th Apr                   mayar                   for sorry you order can not be delivered  by today           10:12 AM, 08th Apr                   mayar                   it is still ready to be shipped           10:13 AM, 08th Apr                   mayar                   it takes 2-3 days           10:13 AM, 08th Apr                   mayar                   Is there anything else i can help you with?            10:13 AM, 08th Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:16 AM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2371137