Subject: Ticket Assigned - Conversation with imra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 14:05:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with imra imra                    Customer:  hello Bot:  Hi again! Bot:  Please enter your name Customer:  imra Bot:  Hi Imra ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:49 PM, 04th Apr                   mayar                   Hi Imra ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:51 PM, 04th Apr                     imra                    hey           05:51 PM, 04th Apr                     imra                    46421629461           05:51 PM, 04th Apr                     imra                    here is my refund request           05:52 PM, 04th Apr                     imra                    i will refund through branch           05:52 PM, 04th Apr                     imra                    what i can do           05:52 PM, 04th Apr                   mayar                   you can return your item in the branch           05:56 PM, 04th Apr                   mayar                   Kindly send us your order number           05:57 PM, 04th Apr                   mayar                   it starts with 6           05:57 PM, 04th Apr                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:02 PM, 04th Apr                   mayar                   Hi Imra, I have not received a response from you still, please confirm if we are still connected?           06:04 PM, 04th Apr                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:05 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2351721