Subject: Ticket Assigned - Conversation with eardly
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 07:38:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eardly eardly                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  eardly Bot:  Hi Eardly ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097336403281            11:19 AM, 04th Apr                   mayar                   Hi Eardly ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:20 AM, 04th Apr                   mayar                   Kindly send me your  order number           11:20 AM, 04th Apr                     eardly                    Hello Mayar, Bought a pair of shoes at Oasis center Bahrain on 26th march and it is opening from front  area. So I need ti return.           11:23 AM, 04th Apr                     eardly                    I di not have the receipt and I am a registered Shukran member           11:23 AM, 04th Apr                     eardly                    Tried to call them couple of times on 17453446 and no response           11:25 AM, 04th Apr                     eardly                    Is there any other number that i can contact them?           11:25 AM, 04th Apr                   mayar                   Kindly send me your order number           11:27 AM, 04th Apr                   mayar                   you can contact them on this number 80001006           11:30 AM, 04th Apr                   mayar                   or this email [email-masked]           11:30 AM, 04th Apr                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           11:34 AM, 04th Apr                   mayar                   Hi (Eardly, I have not received a response from you still, please confirm if we are still connected?           11:35 AM, 04th Apr                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:38 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2349298