Subject: Ticket Assigned - Conversation with alal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 11:13:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alal alal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alal Bot:  Hi Alal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  971525379228 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  amalbou
 [email-masked] Bot:  Please enter your number Customer:  971525379228            02:58 PM, 03rd Apr                   mayar                   Hi Alal ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:59 PM, 03rd Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           03:00 PM, 03rd Apr                   mayar                   Kindly send your order number           03:02 PM, 03rd Apr                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:06 PM, 03rd Apr                   mayar                   Hi Alal, I have not received a response from you still, please confirm if we are still connected?           03:10 PM, 03rd Apr                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered
  query.           03:12 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2345288