Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 10:40:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:24 PM, 03rd Apr                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:25 PM, 03rd Apr                     hi                    Hi mayar           02:25 PM, 03rd Apr                     hi                    Im would like to inquire regarding the return item           02:25 PM, 03rd Apr                     hi                    I have send a request and the very next day the delivery guy called me to pick my item which i wish to return           02:26 PM, 03rd Apr                     hi                    I spoke to him that i only avaibale on every friday and saturday           02:27 PM, 03rd Apr                     hi                    Can i know if today the the pick up item can be dine today?           02:28 PM, 03rd Apr                     hi                    Oe can i visit center point shop to return the item directly?           02:28 PM, 03rd Apr                   mayar                   Kindly send me your order number           02:28 PM, 03rd Apr                     hi                    9645864537           02:28 PM, 03rd Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           02:29 PM, 03rd Apr                     hi                    Please           02:30 PM, 03rd Apr                   mayar                   yes you can return it to the nearest store           02:31 PM, 03rd Apr                   mayar                   Is there anything else i can help you with?            02:31 PM, 03rd Apr                     hi                    Any store?           02:32 PM, 03rd Apr                   mayar                   yes any store           02:34 PM, 03rd Apr                   mayar                   Is there anything else i can help you with?            02:34 PM, 03rd Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:38 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2345066