Subject: Ticket Assigned - Conversation with nashwa mohamed awad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 10:21:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nashwa mohamed awad nashwa mohamed awad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  at what time my orders will arrive?? Bot:  Please enter your name Customer:  nashwa mohamed awad Bot:  Hi Nashwa Mohamed Awad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9647213750 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544103054            02:13 PM, 03rd Apr                   mayar                   Hi  Nashwa,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:13 PM, 03rd Apr                     nashwa mohamed awad                    Call me please           02:13 PM, 03rd Apr                     nashwa mohamed awad                    I received a message that my orders will arrive today, till now no one come , I will go out at3pm till night           02:15 PM, 03rd Apr                   mayar                   For sorry we can not call  you but we can help           02:15 PM, 03rd Apr                     nashwa mohamed awad                    So if you can contact him to let him to come quickly or come tomorrow           02:16 PM, 03rd Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           02:16 PM, 03rd Apr                   mayar                   when our agent contacts you you can ask him to come whenever you want           02:17 PM, 03rd Apr                   mayar                   Is there anything else i can help you with?            02:19 PM, 03rd Apr                     nashwa mohamed awad                    No           02:19 PM, 03rd Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:20 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2344889