Subject: Ticket Assigned - Conversation with sana shaik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 14:19:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sana shaik sana shaik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sana shaik Bot:  Hi Sana Shaik ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9646619567 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971502034167            06:13 PM, 01st Apr                   mayar                   Hi Sana,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:13 PM, 01st Apr                     sana shaik                    Hi Mayar I got a message it says order shipped           06:14 PM, 01st Apr                     sana shaik                    But dint get package yet           06:14 PM, 01st Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           06:15 PM, 01st Apr                   mayar                   it takes 2-3 days to be delivered           06:16 PM, 01st Apr                   mayar                   our team will contact you           06:17 PM, 01st Apr                   mayar                   Is there anything else i can help you with?            06:17 PM, 01st Apr                     sana shaik                    No thanks           06:18 PM, 01st Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:19 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2338020