Subject: Ticket Assigned - Conversation with jom
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 10:37:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jom jom                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jom Bot:  Hi Jom ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506301601            02:27 PM, 01st Apr                   mayar                   Hi Jom ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:27 PM, 01st Apr                     jom                    Hi Mayar, can you help me with the landline number of IBN branch of centrepoint           02:28 PM, 01st Apr                     jom                    I was there last night and left something inside the fitting room (women's)           02:28 PM, 01st Apr                     jom                    I just want to reconfirm if it is there           02:28 PM, 01st Apr                   mayar                   Kindly go back to the same store and check with them           02:31 PM, 01st Apr                   mayar                   Is there anything else i can help you with?            02:34 PM, 01st Apr                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:36 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2336620