Subject: Ticket Assigned - Conversation with namarig
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 06:34:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with namarig namarig                    Bot:  Hi again! Bot:  Please enter your name Customer:  namarig Bot:  Hi Namarig ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6290167564 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:27 AM, 01st Apr                   mayar                   Hi Namarig  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:27 AM, 01st Apr                     namarig                    I'm asking about my order no 6290167564.. U said i can arrange the delivery time. By calling shiba but the number is not working           10:29 AM, 01st Apr                   mayar                   Could you please allow me 2 minutes to check your order details?           10:29 AM, 01st Apr                     namarig                    Ok           10:29 AM, 01st Apr                   mayar                   it takes 3-5 days to be  delivered           10:29 AM, 01st Apr                   mayar                   our team will contact you           10:30 AM, 01st Apr                   mayar                   Is there anything else i can help you with?            10:30 AM, 01st Apr                     namarig                    Ok because i will not be available before 4th april           10:30 AM, 01st Apr                     namarig                    Thank you           10:31 AM, 01st Apr                   mayar                   ok we will try our best to deliver it before 4th april           10:32 AM, 01st Apr                     namarig                    No i want it after 4th april           10:32 AM, 01st Apr                   mayar                   ok when our team calls you ask them to deliver it after 4th april           10:33 AM, 01st Apr                   mayar                   Is there anything else i can help you with?           10:33 AM, 01st Apr                     namarig                    Thank you           10:33 AM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2335263