Subject: Ticket Assigned - Conversation with seham
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 15:45:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with seham seham                    Customer:  Yes Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Seham ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4546875435 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:38 PM, 31st Mar                   mayar                   Hiseham  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:39 PM, 31st Mar                   mayar                   It takes - days to be delivered           07:39 PM, 31st Mar                   mayar                   Is there anything else i can help you with?            07:39 PM, 31st Mar                   mayar                   It takes2-3days to be delivered           07:40 PM, 31st Mar                     seham                    Hi Mayar           07:42 PM, 31st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:42 PM, 31st Mar                     seham                    I have a question           07:43 PM, 31st Mar                     seham                    My order says placed on the app           07:43 PM, 31st Mar                     seham                    But i received a SMS saying order failed even though the money is already deducted           07:43 PM, 31st Mar                   mayar                   your order was placed           07:44 PM, 31st Mar                   mayar                   it is not failed           07:44 PM, 31st Mar                     seham                    Okk great just wanted to confirm           07:44 PM, 31st Mar                     seham                    Thanks           07:44 PM, 31st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:45 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2333209