Subject: Ticket Assigned - Conversation with ibrahim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 13:28:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ibrahim ibrahim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ibrahim Bot:  Hi Ibrahim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7446842586 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333168519            05:23 PM, 31st Mar                     ibrahim                    Okay           05:24 PM, 31st Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:24 PM, 31st Mar                   mayar                   Hi Ibrahim           05:24 PM, 31st Mar                     ibrahim                    Hello Mayar           05:24 PM, 31st Mar                     ibrahim                    I placed an order this morning           05:24 PM, 31st Mar                     ibrahim                    For store pickup           05:24 PM, 31st Mar                     ibrahim                    Can i go to the store and pickup or do i have to wait for the confirmation first?           05:25 PM, 31st Mar                   mayar                   t takes 2-3 days to be available at the store           05:25 PM, 31st Mar                   mayar                   so please wait for the confirmation sms           05:26 PM, 31st Mar                   mayar                   Is there anything else i can help you with?            05:26 PM, 31st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:28 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2332479