Subject: Ticket Assigned - Conversation with haider
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 11:19:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with haider haider                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  haider Bot:  Hi Haider ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096599992786            03:12 PM, 31st Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:13 PM, 31st Mar                   mayar                   Hi Haider           03:13 PM, 31st Mar                     haider                    what are you working hours           03:13 PM, 31st Mar                     haider                    in kuwait           03:13 PM, 31st Mar                     haider                    when do you open your showrooms           03:13 PM, 31st Mar                   mayar                   from 7:30 till 3:30           03:15 PM, 31st Mar                   mayar                   Is there anything else i can help you with?            03:15 PM, 31st Mar                     haider                    no thanks           03:16 PM, 31st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:18 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2331653