Subject: Ticket Assigned - Conversation with rana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 10:46:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rana rana                    Bot:  Hi again! Bot:  Please enter your name Customer:  rana Bot:  Hi Rana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6288467580 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:37 PM, 31st Mar                   mayar                   Hi Rana ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:37 PM, 31st Mar                     rana                    6288467580 is this order ready for pickup           02:38 PM, 31st Mar                     rana                    ??           02:39 PM, 31st Mar                   mayar                   yes it is           02:40 PM, 31st Mar                     rana                    Is it possible to return it           02:40 PM, 31st Mar                     rana                    After pick up?           02:40 PM, 31st Mar                   mayar                   your order was divided into two boxes           02:40 PM, 31st Mar                     rana                    How so           02:41 PM, 31st Mar                   mayar                   yes sure you can return it after creating a return request           02:41 PM, 31st Mar                     rana                    How do i create that           02:42 PM, 31st Mar                   mayar                   on our website           02:42 PM, 31st Mar                   mayar                   or you can return it at the store           02:43 PM, 31st Mar                   mayar                   Is there anything else i can help you with?            02:44 PM, 31st Mar                     rana                    No           02:46 PM, 31st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 PM, 31st Mar                     rana                    Thank you           02:46 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2331435