Subject: Ticket Assigned - Conversation with esther lyn saragpon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 16:19:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with esther lyn saragpon esther lyn saragpon                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  esther lyn saragpon Bot:  Hi Esther Lyn Saragpon ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9645747213 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544427227            08:12 PM, 30th Mar                   mayar                   Hi Esther ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:13 PM, 30th Mar                     esther lyn saragpon                    I just want to ask the status of my order. Its been 3 days and its still processing           08:13 PM, 30th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           08:14 PM, 30th Mar                     esther lyn saragpon                    Sure           08:15 PM, 30th Mar                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           08:17 PM, 30th Mar                   mayar                   Is there anything else i can help you with?            08:17 PM, 30th Mar                     esther lyn saragpon                    Thats all           08:17 PM, 30th Mar                     esther lyn saragpon                    Thanks           08:17 PM, 30th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:18 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2328092