Subject: Ticket Assigned - Conversation with sorry but the order is not updated in my account that is y it is difficult to return online
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 09:29:25 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sorry but the order is not updated in my account that is y it is difficult to return online mayar                   yes           01:04 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Sorry But The Order Is Not Updated In My Account That Is Y It Is Difficult To Return Online ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:06 PM, 30th Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:06 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    9644807193 order number. This is not updated in my account.           01:07 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    Item to return : Textured Shaping Vest           01:08 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    Please request for return of this item           01:09 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    Heloo please reply           01:10 PM, 30th Mar                   mayar                   you want me to cancel this item ?           01:12 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    I want to return this item           01:13 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    /startOver           01:14 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    /startOver           01:15 PM, 30th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           01:17 PM, 30th Mar                   mayar                   for sorry we are not able to cancel the item           01:21 PM, 30th Mar                   mayar                   your order was shipped already           01:24 PM, 30th Mar                   mayar                   Is there anything else i can help you with?            01:24 PM, 30th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:29 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2325561