Subject: Ticket Assigned - Conversation with sorry but the order is not updated in my account that is y it is difficult to return online
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 09:04:20 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sorry but the order is not updated in my account that is y it is difficult to return online sorry but the order is not updated in my account that is y it is difficult to return online                    Bot:  Hi again! Bot:  Please enter your name Customer:  sorry but the order is not updated in my account that is y it is difficult to return online Bot:  Hi Sorry But The Order Is Not Updated In My Account That Is Y It Is Difficult To Return Online ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:52 PM, 30th Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:52 PM, 30th Mar                   mayar                   Kindly send me your order number           12:54 PM, 30th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:54 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    9644807193 order number. This is not updated in my account.           12:54 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    So I am not able to book a return online           12:54 PM, 30th Mar                   mayar                   Kindly give me name of the item           12:57 PM, 30th Mar                   mayar                   to make me able to create a return request           12:58 PM, 30th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:59 PM, 30th Mar                   mayar                   Hi , I have not received a response from you still, please confirm if we are still connected?           01:01 PM, 30th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:03 PM, 30th Mar                     sorry but the order is not updated in my account that is y it is difficult to return online                    Please wait           01:04 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2325386