Subject: Ticket Assigned - need es
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 08:25:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need es hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9644707025 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:15 PM, 30th Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:15 PM, 30th Mar                     hi                    Hi mayer           12:16 PM, 30th Mar                     hi                    Mayar           12:16 PM, 30th Mar                     hi                    9644707025           12:16 PM, 30th Mar                     hi                    This order was placed a week back and i have been asking for my order but havent got yet           12:16 PM, 30th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           12:17 PM, 30th Mar                     hi                    How many year's is it going to take for the order to be ready           12:17 PM, 30th Mar                     hi                    Ok           12:17 PM, 30th Mar                   mayar                   Kindly send me your right order number           12:18 PM, 30th Mar                     hi                    9644705025           12:19 PM, 30th Mar                     hi                    I placed it from the app           12:19 PM, 30th Mar                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           12:19 PM, 30th Mar                   mayar                   Is there anything else i can help you with?            12:20 PM, 30th Mar                     hi                    How long ru guy's going to take i cant understand           12:20 PM, 30th Mar                     hi                    Or pls refund my money           12:20 PM, 30th Mar                     hi                    Everytime i ask and this is the response i get           12:21 PM, 30th Mar                   mayar                   our team will contact you on your email after this chat           12:21 PM, 30th Mar                   mayar                   we are gonna to check with our team           12:21 PM, 30th Mar                   mayar                   Is there anything else i can help you with?            12:21 PM, 30th Mar                     hi                    I don't want talks i want my order           12:21 PM, 30th Mar                     hi                    Or else my refund           12:22 PM, 30th Mar                     hi                    This is horrible service           12:22 PM, 30th Mar                   mayar                   Kindly allow us some time to do the needful           12:22 PM, 30th Mar                     hi                    You say u deliver in 2-3  days and now its a week  but no update yet           12:22 PM, 30th Mar                     hi                    Every agent tells me the same and nothing happens           12:23 PM, 30th Mar                   mayar                   we will work on it so kindly allow us some time to check with our team then we  will be able to inform you           12:24 PM, 30th Mar                     hi                    Ok           12:24 PM, 30th Mar                   mayar                   Is there anything else i can help you with?            12:24 PM, 30th Mar                     hi                    No           12:25 PM, 30th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:25 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2325137