Subject: Ticket Assigned - Conversation with swati
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 16:30:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with swati swati                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  swati Bot:  Hi Swati ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554464106            08:14 PM, 28th Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:14 PM, 28th Mar                   mayar                   Hi Swati           08:14 PM, 28th Mar                     swati                    Hi           08:16 PM, 28th Mar                     swati                    How i return what i ordered           08:16 PM, 28th Mar                     swati                    I am unable to find the section under My Account           08:16 PM, 28th Mar                   mayar                   Send me your order number and name of the items           08:17 PM, 28th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           08:20 PM, 28th Mar                     swati                    Yes           08:21 PM, 28th Mar                     swati                    9645547634           08:21 PM, 28th Mar                   mayar                   Send me  namesof the items           08:25 PM, 28th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           08:25 PM, 28th Mar                   mayar                   Hi Swati, I have not received a response from you still, please confirm if we are still connected?           08:26 PM, 28th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:29 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2317267