Subject: Ticket Assigned - Conversation with hawra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 11:51:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hawra hawra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hawra Bot:  Hi Hawra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  1000010453157 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  506205824            03:32 PM, 28th Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:32 PM, 28th Mar                   mayar                   Hi Hawra           03:32 PM, 28th Mar                     hawra                    Hello           03:33 PM, 28th Mar                     hawra                    My order number is 9645778785           03:34 PM, 28th Mar                     hawra                    I was sent a message that it’ll be delivered today, can you please check if it’s out for delivery           03:34 PM, 28th Mar                   mayar                   it takes 2-3 days to be delivered           03:35 PM, 28th Mar                   mayar                   Is there anything else i can help you with?            03:36 PM, 28th Mar                     hawra                    I was actually sent a message now that it’s out for delivery, I just want to track it because I might not be home when the delivery agent is here           03:36 PM, 28th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:40 PM, 28th Mar                     hawra                    Sure           03:43 PM, 28th Mar                   mayar                   our team  will contact you  to delive it asap           03:45 PM, 28th Mar                   mayar                   Is there anything else i can help you with?            03:45 PM, 28th Mar                     hawra                    No thank you!           03:48 PM, 28th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:50 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2315643