Subject: Ticket Assigned - Conversation with anisa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 11:20:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anisa anisa                    Bot:  Hi again! Bot:  Please enter your name Customer:  anisa Bot:  Hi Anisa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6284577539 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0578654697            03:05 PM, 28th Mar                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:05 PM, 28th Mar                   mayar                   Hi Anisa           03:05 PM, 28th Mar                     anisa                    Sir i have order and still i did not recieve           03:06 PM, 28th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           03:07 PM, 28th Mar                     anisa                    6284577539 this is my order #           03:08 PM, 28th Mar                   mayar                   your order has been cancelled our team could not deliver it to  you           03:10 PM, 28th Mar                   mayar                   Kindly reorder it           03:10 PM, 28th Mar                   mayar                   Is there anything else i can help you with?            03:10 PM, 28th Mar                     anisa                    Sir are u there?           03:10 PM, 28th Mar                   mayar                   yes           03:11 PM, 28th Mar                   mayar                   Is there anything else i can help you with?           03:15 PM, 28th Mar                     anisa                    /startOver           03:16 PM, 28th Mar                   mayar                   Is there anything else i can help you with?           03:18 PM, 28th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:20 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2315445