Subject: Ticket Assigned - Conversation with jobin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 08:31:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jobin jobin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jobin Bot:  Hi Jobin ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an ad
 ditional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96597221083            12:09 PM, 28th Mar                     jobin                    hi           12:10 PM, 28th Mar                     jobin                    call me to this number           12:10 PM, 28th Mar                     jobin     
                +965 50926126           12:10 PM, 28th Mar                   mayar                   Hi Jobin ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:11 PM, 28th Mar                   mayar                   How can we help you ?           12:16 PM, 28th Mar                   mayar                   Kindly send me your order number to make me able to do the needful           12:20 PM, 28th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:22 PM, 28th Mar                   mayar                   Hi Jobin, I have not received a response from you still, please confirm if we are still connected?           12:25 PM, 28th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:28 PM, 28th Mar          
                                 View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2314345