Subject: Ticket Assigned - Conversation with khaled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 14:59:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khaled khaled                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello ? Bot:  Please enter your name Customer:  khaled Bot:  Hi Khaled ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9645753273 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:40 PM, 27th Mar                     khaled                    Ok           06:40 PM, 27th Mar                     khaled                    ?           06:41 PM, 27th Mar                     khaled                    Hello ?           06:42 PM, 27th Mar                     khaled                    Hi           06:44 PM, 27th Mar                     khaled                    Any one here           06:44 PM, 27th Mar                     khaled                    Shall I wait or what           06:45 PM, 27th Mar                   mayar                   Hi Khelad ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:46 PM, 27th Mar                     khaled                    Hi mayar           06:47 PM, 27th Mar                     khaled                    I made wrong in my order           06:48 PM, 27th Mar                     khaled                    The size was wrong           06:48 PM, 27th Mar                     khaled                    How i can correct it           06:48 PM, 27th Mar                     khaled                    9645753273           06:48 PM, 27th Mar                   mayar                   for sorry now we are not able to add or change any item from your order           06:50 PM, 27th Mar                   mayar                   we can re order again           06:50 PM, 27th Mar                     khaled                    The problem i got prom to be free delivery on my order from the store manager in Central Point ajman           06:51 PM, 27th Mar                     khaled                    So if I cancel I will lose this promo           06:51 PM, 27th Mar                     khaled                    U can add comments by email           06:52 PM, 27th Mar                   mayar                   after  delivering your order you can exchange it           06:52 PM, 27th Mar                     khaled                    Oh my God           06:52 PM, 27th Mar                     khaled                    This it will cost your company..           06:52 PM, 27th Mar                   mayar                   no you can do like this no problem           06:56 PM, 27th Mar                   mayar                   Is there anything else i can help you with?            06:56 PM, 27th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:59 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2311694