Subject: Ticket Assigned - Conversation with rejean
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 14:06:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rejean rejean                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rejean Bot:  Hi Rejean ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7444891908 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97366922046            05:47 PM, 27th Mar                   mayar
                    Hi Rajan ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:47 PM, 27th Mar                     rejean                    Hi. My order hasn't arrived yet. The driver called me around 3pm that he's near and will be reached withim 30 mins           05:48 PM, 27th Mar                     rejean                    But its been almost 2 hours and he's still did not come           05:49 PM, 27th Mar                     rejean                    If you could please follow up with him. Because he's not answering my calls and message           05:49 PM, 27th Mar                     rejean                    +97333019881 this is the delivery guy's number           05:50 PM, 27th Mar                     rejean                    Hello           05:53 PM, 27th Mar                   mayar                   Could you please allow me 2 minutes to check your order details?           05:56 PM, 27th Mar                   mayar  
                  Kindly provid us with your address           05:57 PM, 27th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:01 PM, 27th Mar                   mayar                   Hi Rejean, I have not received a response from you still, please confirm if we are still connected?           06:03 PM, 27th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:05 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2311394